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Shipping Policy
Shipping for all orders is at the customer’s expense. We ensure your collectible products are securely packaged and dispatched promptly. Please review our shipping guidelines below:
Shipping Fees & Options
• Customer-Paid Shipping: All shipping costs are calculated at checkout based on your chosen method, order weight, and destination.
• Shipping Methods: We offer various shipping options to suit your delivery needs. We highly recommend selecting an option that includes tracking and insurance to safeguard your collectible items during transit.
Order Processing & Delivery
• Processing Time: Orders are processed and shipped within [4] business days of purchase. Please note that processing times may vary during peak periods.
• Delivery Estimates: Delivery times depend on the shipping method selected and your location. Once shipped, tracking information will be provided when available.
Lost or Stolen Shipments
• Backrooms TCG is not responsible for lost or stolen shipments after the carrier confirms delivery. To minimize risks, please opt for shipping options that include tracking and insurance.
International Orders
• For orders shipped internationally, customers are responsible for any additional charges such as customs duties, import taxes, or other fees imposed by the destination country. These fees are not included in our shipping costs and must be settled upon delivery.
Customer Responsibility
• By placing an order with Backrooms TCG, you acknowledge and agree that all shipping-related costs—including any additional fees incurred during transit—are your responsibility.
For any questions or concerns regarding shipping, please contact us at contact@backroomstcg.com. We are committed to ensuring a smooth and secure shipping experience for all our customers.